Thank you for visiting and shopping at La Familia Smoke Shop (https://toplafamiliashop.com/). The following are the terms and conditions that constitute our Shipping Policy.

1. Age Verification Requirement (Strictly 21+) By purchasing from La Familia Smoke Shop, you confirm that you are of legal smoking age (21+ years old in the United States). An adult signature and valid government-issued ID verification may be required upon delivery. If the recipient cannot prove their age at the time of delivery, the package will be returned, and the return shipping cost will be deducted from your refund.

2. Domestic Shipping Policy

Shipment processing time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days for delivery in transit. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout based on your cart total:

• Orders under $$\$$30.00 applies.
• Orders of $150.00 or more: Qualify for FREE standard shipping.

(Delivery delays can occasionally occur depending on the carrier and location).

3. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes La Familia Smoke Shop is not responsible for any local taxes or additional fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Damages and Lost Packages If you received your order damaged, please contact us immediately so we can assist you in filing a claim with the shipment carrier. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Us If you have any questions or concerns about our Shipping Policy, please contact us at: +1 6233004948

• Address: 545 N Arizona Ave, Chandler, AZ 85225, United States
• Email: toplafamiliashop@outlook.com